Warranty Work
Do you require maintenance or repair services covered by warranty? We can help. We perform all maintenance and repair services on components in your steam room covered by manufacturer warranty. Submit a request for our warranty service and let us repair and/or replace (at manufacturer’s discretion) your steam unit and its components.
We will investigate and diagnose issues with your steam unit then speak directly to the manufacturer, on your behalf, about your service contract, identify what is covered and determine what, if any, financial responsibility you may have to cover labor, parts, or shipping. We also perform pre-warranty expiration service to ensure that your steam unit is functioning properly and fix any issues prior to your warranty’s expiration date.
Types of Warranties
Steam units come with different types of warranties, some of which may include:
- In-factory warranties
- In-home labor warranties
- Warranties on parts
- Lifetime warranties
We urge our customers to read their contract’s fine print and familiarize themselves with the parameters and limits of their warranties. As we all know, warranties exist to help protect a consumer’s investment and lifetime warranties, when provided, afford greater benefits and financial advantages in the long run.
Warranty Service
It doesn’t matter where you purchased the steam unit and its components. We will honor your warranty as long as the service contract is valid.
Important items we need to begin investigating warranty service include the following:
- The manufacturer
- Steam unit model or type number
- Serial number
- Voltage, Phase and Kilowatts
- Control model
- Description of problem
- A picture of the units and controls always helps
You can find most of this information on an identification plate located on the side of the steam unit. If you have trouble identifying any of the above items you can also send us pictures and we can usually identify the items by sight.
Many clients wonder how we can service a warranty we did not issue. The answer is simple: we have a relationship with most major steam unit manufacturers. Our existing manufacturer relationships allow us to fix your steam issues in a timely manner. When buying your steam unit, it’s good to keep your receipt as this can expedite warranty work.
Don’t worry about being out of range from your original vendor because our warranty work, if covered by the manufacturer, will take care of your repair needs. Skilled, qualified professionals handle all our services.
We can take over where others have left off or gone out of business. Our thirty-plus years of experience give us the confidence and required know-how to step into most situations and finish the job, fulfilling our customer’s needs.
Client Testimonials
Steam Diego was a pleasure to work with. We’ve used several other companies over the years to help maintain our custom shower steamer, and now that we’ve found Steam Diego, they’re on our speed dial! Thank you for your prompt, professional and excellent service.Cole S.
Vista, San Diego, CA
I have used Steam Diego for a number of years. Steve (owner) always provides excellent service and advice with regard to our steam unit in our master bath. I highly recommend Steam Diego.Kathy S.
San Diego, CA
Me and my boyfriend have had our steam room for the last 13 years and love it. If there is ever any issue, which is rare, Steve always comes over right away. He is extremely professional and very knowledgeable. We would not trade him in for anybody. His prices are perfect and is always on top of servicing our steam unit. Thank you Steve, you are the greatest!Brooke A.
San Diego, CA
Steam Diego is the BEST. Steve Garber not only provides exemplary service he goes above and beyond. Steve was not only able to address the issue at hand, but also where our steam shower was manufactured (5 other plumbers we not even able to identify the machine). Steve happened to know the company and manufacturer! It was because of Steve’s long time in the industry and valuable relationship that we were able to get our steam shower rebuilt and installed in time for the sale of our house with no hassle. This kind of service is a GEM!! I will use Steam Diego again and I would advise anyone to do the same!Brandy B.
Paradise Valley, AZ
SteamDiego is the very best in the biz. They are my go to guys for issues relating to my steam shower. They have saved me a small fortune with their expertise!David D.
Coronado, CA
SteamDiego has been servicing the steam room at our club for many years and it is a very important amenity to our membership. On occasion when the unit goes down I need a company that understands we need this unit back up and operating as soon as possible to keep our customers happy. Steve understands this and does everything in his power to accomplish this. I wouldn’t have anyone else work on our unit besides SteamDiego because I trust them.S S.
La Jolla, CA
Steamdiego has been taking care of my steam sauna for over 15 years. Just replaced one of the valves on it. Quick and efficient. And had the parts I needed in stock! Thanks!Alan B.
San Diego, CA
Steve Garber (SteamDiego and Garber Plumbing) is the best. He procured, installed, and maintained the steam generator for our steam room at our big and busy Yoga school. We’ve worked with him for over 10 years, and he’s the highest quality plumber / steamroom expert I’ve ever known. It’s the quality of his work, always done right, always done safely, to code, and with the best materials that let’s me sleep at night knowing all will work well and last. He’s honest and very fair, and is more than worth it. He has access and connection to great resources. An example of finding someone who will do it right the first time, rather than try to cut corners and have to have things redone, not last, and ultimately paying more for it. Steve is highly intelligent and creative. A very good and decent person. I trust no one more to call for any plumbing or steam room related issue.Jim K.
San Diego, CA
Steve Garber sizes up the situation and fixes it competently and efficiently. When indicated, he will send out someone who will do the job effectively and reliably. Steve is my “go to” person for any plumbing problem.Sanford S.
La Jolla, CA
